Petrol Forecourt Manager

Posted on 15/10/2026

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Gloucester Services
Management
£34611.20
40 hours per week
Full Time

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Petrol Forecourt Manager

About The Role
As the Filling Station Manager you will be accountable for leading a customer focussed and commercially led department, by growing and developing a caring and knowledgeable team of colleagues. Passionate about ‘how we do business’ you will champion our producers and you will ensure through your knowledgeable colleagues that our customers receive the unique and delightful experience that we are known for.

Your overall responsibilities will include;
Setting the goals for the department aligned to our values

Lead a team of Service Leaders to ensure they deliver great customer service and brand excellence on every shift through a team of colleagues.

Day to day management of the department including stock control and cash handling

Responsible for the financial performance of the department including achievement of sales, margin and waste targets along with budget analysis and setting, cost management and profit control.

Look at the business through the eyes of our customers to continuously improve the offering and spot and act on opportunities that will bring commercial benefit

Day to day management of the Service Leaders and Colleagues including rota and shift management and all aspects of people management.

Coach and guide colleagues to delight our customers

Ensure the team maintain a clean, tidy and safe environment which is compliant with relevant legislation and internal policies and procedures

Work with the People Team to recruit the right people into our business, lead, train and coach all colleagues to achieve their best possible performance in their role.

Work closely with the Commercial team to deliver the products and product standards in line with our brand.

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About You
You should have experience working in a high volume, fast paced environment with great leadership and communication skills, a can-do attitude and respect for others.

Good commercial acumen is required including experience of financial controls within an operation including sales, stock management and wastage controls

You will be recruiting, managing and developing a team as well as dealing all aspects of people management as we create teams that can deliver an excellent experience for our customers so some experience in this is important.
About Us
At Westmorland we are family business that started in 1972 from our farm in Cumbria, which runs unique motorway service areas – Tebay, Gloucester and Cairn Lodge – based on no franchises but instead our own Farmshops and Kitchens. We also have Junction 38, a services dedicated to HGV drivers, Rheged, a meeting place, Cafe, Gallery and Cinema, and the Westmorland Hotel situated on the edge of the Lake District.

We are proud to be connected to our place and that our family of colleagues share our values of Warmth, Graft and Courage. If you join our family it will be hard work at times but we offer a great range of benefits including generous discounts in our farmshops and kitchens, free meals when working on shift, generous holiday entitlements plus a paid day off for your birthday and more.