• Business Area
    Westmorland Hotel
  • Department
    Restaurant
  • Advertising Salary
    £14.45 per hour
  • Hours Per Week:
    40 hours per week
  • Vacancy Type
    Full Time
  • About The Role

  • You'll lead from the front, taking charge of service in our restaurant to make sure you and your team deliver a warm, genuine welcome to every guest who walks through the door. Working hands-on alongside your team, you'll help them share real knowledge and passion for our outstanding local food — turning every visit into a memorable dining experience.

    Your responsibilities:

    • Prioritise, organise and delegate across your team to keep service running smoothly and deliver an exceptional dining experience for every guest
    • Liaise with the kitchen and other departments to ensure guests' needs are met and our high standards of customer service are maintained throughout
    • Oversee our main restaurant, bar, lounge and conference rooms, balancing different customer needs in a timely way while maintaining high standards of cleanliness and hygiene
    • Build strong knowledge of our menu, wines and drinks so you can confidently recommend and serve guests — including barista coffee in our lounge areas
    • Train and support your restaurant team to the standard our guests expect
    • #WFHP
  • About You

    • A confident, hands-on leader who enjoys being part of the action, not just directing from the sidelines
    • Genuinely passionate about food, drink and hospitality, with a desire to keep learning
    • Calm under pressure, with strong organisational skills and the ability to think on your feet during a busy service
    • A natural communicator who can bring the best out of a team and liaise confidently across departments
    • Previous supervisory or team leader experience in hospitality is a plus, but what matters most is your attitude and drive
  • About Us

  • At Westmorland, we're a family business that started in 1972 on our farm in Cumbria. We run unique motorway service areas — Tebay, Gloucester and Cairn Lodge — with no franchises, just our own Farmshops and Kitchens. We're also home to Junction 38, dedicated to HGV drivers, Rheged — a meeting place with a cafe, gallery and cinema — and the Westmorland Hotel, on the edge of the Lake District.

    We're proud to be connected to our place, and proud that our family of colleagues share our values of Warmth, Graft and Courage. Join us, and it'll be hard work at times — but you'll get a great range of benefits, including generous discounts in our farmshops and kitchens, free meals on shift, generous holiday entitlement, and a paid day off for your birthday.

    Getting to work is easier too — we run a free minibus service from surrounding areas, timed around our main early and late shifts. If your hours are more specific, we'll do our best to work around this with you.

    Ready to lead the team? Apply today.

     

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